It should be punchy and powerful think of it as your elevator pitch! Managed a case load of up to 3 critically ill patients during a 12hour shift, creating a . Give evidence of your technical abilitiesin your CV by naming the tools and programmes youve used in previous roles. She used negotiating skills to nab tickets that everyone wanted. Recruiters have no need for your full address, date of birth or marital status at this stage I really do mean basic! One of the most painless Ive ever experienced. emilymichelle224. Delivered a product redesign that improved sales by $14 million per annum. You can too. It must be frustrating. I now know the areas where I need to improve. Ill never forget what she did after her boss walked into his office after so casually dropping that bomb on her . Heres what Wulfhart says you should do when making an important decision: Dont choose something just because youre supposed to., Remember that doing something trumps doing nothing.. Thank you! Summary Include the most relevant administrative skills and experience you have acquired. According to US News, a position as an executive assistant is considered one of the top 10 jobs to hold in the modern business world. Whether its news about an upcoming acquisition, HR matters, financial reports, or trade secrets, top-level executives constantly deal with sensitive information. Some examples that we cover in our article are. You also need to be able to communicate strategy clearly and accurately, as well as be persuasive from time to time. Getting your CV and cover letter right is a crucial step in applying for any job. Record your achievements in real-time. Great adds, Dani! Using the tips, guidelines and accomplishment statement examples outlined above can help you create a resume that will set you up for success in your job search and beyond. However, as weve heard time and again from Executive Assistants, some degree of multi-tasking is essential to the role. The top section of your CV plays a huge role in the overall impact of your application. No matter which industry youve set your professional sights on, writing a top-notch resume is essential. New at EA , this article is very helpful. Great Article! Many EAs also take on de-facto internal communications roles, drafting internal emails on behalf of their boss. Guides and Resources To be honest, I still dont know exactly how she did it. Its up to you to be their reality check from time to time. Lunch! Most execs have high-pressure jobs, and that pressure often gets passed on to you. The administrative assistant works for the manager of human resources. Received X award/designation. Finished in the top X percentile of your class/course. Earn your bachelor's degree, master's degree or certificate at UMass Global, a regionally accredited university. Start a niche blog. This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages. Organize and manage schedules and logistics for quarterly Board of Directors meetings, finalized one quarter prior to the meeting. PeterSchmeichel789. Have I helped improve communications or relations between groups? This could be anything that had a positive impact on the individual/team you supported or the business as a whole. However, the following skills are often considered core qualities of an executive assistant: Calendar management You should be used to managing complex calendars and scheduling requests EAs normally take on complete accountability for every detail in their executives or teams schedule! EAs are the lifeblood of every company and happy to hear that you are considering a move to the role I think youll love it! Finding measurable results and accomplishments from your previous positions is much more powerful than listing your daily duties. Maintain 100% I-9 Form compliance. Example 2. Including a well-written headline can grab a recruiters attention, too. That's an accomplishment." 4. For example, you can use statements such as these: Screened and responded to customer emails within 24 hours. Next, youshould impress recruiters bysharing your qualifications and professional development. Most every resume includes an array of job duties performed in past positions. My 3-step role structure, as shown below, will help recruiters to skim through your experienceand hone in on the most important information: Beginby providingan overview of the company you work for, who you supported within the role and what the overall purpose of your position was. Answer all phone calls within 3 rings and reduce hold time to less than 3 minutes. In fact, a good EA develops organizational systems and improves messy legacy processes. Help increase executive's productivity by 20% by taking on assignments and projects. How It Works Question the numbers. Good read and resources that I will be going back to again and again. Consider the leverage on both sides. Thanks Madison! The following are common types of work accomplishments with examples of each. A skills section should include key executive assistant skills that reflect the job posting and brief descriptions of how they fit into your executive assistant background. Prioritization is something you work on in collaboration with your boss and is definitely something youll both get better at over time. Accomplishments, on the other hand, show three things: As you seek to identify your accomplishments, it can be helpful to ask yourself the following questions: Determine the skills that are required of the positions youre seeking within your industry; with those in mind, consider all the times you overcame high-pressure circumstances, achieved financial goals, made efficiency improvements, showcased your leadership skills or generally exceeded expectations. But when you can, pair the more mindless activities together to maximize your time. For example, if a report from a recent survey suggests that most employees would be happier if they had free coffee, you could ask about the sample size. Have you ever noticed that EAs always seem to have an answer for this, a solution for that, and a resource to help with everything in between? Examples of hard numbers you can use on your administrative assistant CV include the: amounts of time or money you saved your company. What about you? When tasks grow to legendary proportions, it takes a village to accomplish them. Many EA articles/books give very generic advice with no real supporting materials to accompany it. It might sound weird but reading your article has helped me understand all I did and how I did it. Oftentimes Executive Assistants are seeing projects through from beginning to end, and working with different departments to get things done. These skills turn solid employees into indispensable critical thinkers that always seem to have the answers. Both an art and a science, negotiating mystifies many. Externally, the same applies. Heres something else to consider when it comes to communication a good EA knows that real talk rules the day. Many EAs keep a little black book (a.k.a. An action verb, followed by a description of the accomplishment and the quantifiable outcome, makes an eye-catching statement. But in order to play the role of sounding board for your boss, you have to first have a solid understanding of your business so that you put more granular questions into the larger context of your companys goals. Talk soon! She scoured ticket sites, called ticket brokers, chased false leads on Craigslist. But these werent normal circumstances. About Furthermore, you can find the "Troubleshooting Login Issues" section which can answer your unresolved problems and equip you with a lot of relevant information. This is a fantastic article. Tip # 5: Show your executive assistant career progress. Ensure leader is organized, on-time, and well prepared for whatever lies ahead. I was an EA for 7 years and yet I struggle to answer that question: What does an EA do. Hungry for even more of the guidance University of Massachusetts Globals Career Development Center offers to its students? This was a fantastic read. Maintained office supplies and served as Office Manager. Praised by each for problem-solving and quick thinking. For your earlier positions, focus on the industry or technical knowledge you gained. An executive assistant salary varies according to the job experience and expertise of the professional. It was specific. (Knowing they would likely encounter nearly any nameable challenge in their careers, these savvy EAs found a way to remember every potentially useful resource.). Which, of course, means their assistants do too. Completed a high volume of laboratory tests with accuracy and in accordance with SOPs. To wrap your mind around ways to effectively present your achievements to hiring managers, it can help to try using the Challenge-Actions-Results (CAR) approach: Once youve identified which accomplishments to highlight, you need to figure out how to actually write about them. How you present the information on your CV is equally as important as what you writein it. Executive Assistant Examples, Skills, and Keywords, Manage and coordinate multiple extremely active calendars concurrently and ensure schedules are followed and respected, Serve as Office Manager; supervise the Receptionist, order and maintain office supplies and inventory, write and edit business correspondence, and create and organize confidential files, Collaborate closely with VP of Finance and VP of Vendor Management on CEO-directed projects, Charged with implementing a corporate credit card program and corporate travel program, Provide subject matter expertise to Human Resources (HR) and Legal departments on employee-related matters and training; coordinate all details and catering for employee meetings, Support the CEOs multiple other non-IT businesses (fast-food, hair salon, and childrens entertainment); assist with all business aspects from start to finish, Performed heavy calendar management of numerous calendars, processed all expense reports, and made all domestic and international travel arrangements, Assisted with Board of Directors meetings and events, coordinated all executive meetings (in-house and away), and oversaw meeting preparation, Maintained and updated Salesforce database (via Salesforce website or Cirrus Insight); conducted hospital and healthcare research via Definitive Healthcare website. Hosted networking events that increased membership and promoted community awareness., Hosted 15 networking events, drawing an attendance of more than 2,000 community members that resulted in a 30% membership increase.. It appears on 16.0% of resumes. Thank you for the tips and the resources opportunities out there. A fantastic article, just what I was looking for. Its an overlooked way for EAs to swoop in and be the company hero. Thanks for writing and posting! Great Article. brilliant blog! Here it is again: 23 Books Every Executive Assistant Should Read. An executive assistant is holding communication for one or a few executives. The following items are some of the main responsibilities of an EA: - Complete administrative tasks in a professional and timely manner, - Coordinate scheduling and calendar management, - Coordinate travel and accommodation arrangements for executives and partners. Identify how the employee meets his personal goals as well as the goals of the company. Typing & minute taking EAs are often tasked with taking minutes from live meetings or appointments, so its useful to gain a typing qualification and/or mention previous typing responsibilities in your work experience section. To wrap your mind around ways to effectively present your achievements to hiring managers, it can help to try using the. Thanks Lisa. The best way to optimize for the ATS is to customize your resume with keywords for each job. anniejenny66. I have been doing some quick research on PA/EAs and the services they provide. GREAT info and timeless. Biggest challenges? For example, established new database system, saving the company $2,000 per year sounds more impressive than responsible for a new database., Tip # 2: Convey your executive assistant achievements with action verbs. If you are able to apply those experiences to the skills your prospective employers are seeking, those are perfect examples to highlight as accomplishment statements on your resume. Which of our competitors keep you up at night? How to write self-assessments effectively. amount of petty cash you controlled. The average finance assistant resume is 0.8 pages long based on 450 words per page. It reminds me that I have a community in which to turn whether for questions or just commiseration. Website Accessibility Policy, Exciting Employee Engagement Ideas So whether you've increased efficiency by 30%, decreased waste by 77%, managed a complex executive calendar with 20+ daily meetings, or saved the company $26K by switching to a new vendor, make sure you don't leave those numbers out. You can draw attention and go into detail for your most relevant experience, leaving off or including less information for your older or less relevant positions. Being able to master everything from Slack Office Management Bots to Microsoft Power Automate. Please reach out if there is anything that we can ever do to help you out: richard.fendler@snacknation.com. Have I received awards, special recognition or a promotion? Secretaries routinely collect cash and credit card payments from clients, transfer business funds to satisfy invoices and ensure the accuracy of account ledgers. Then take a break and repeat. You can copy the examples below, paste them into your resume and make minor adjustments: enter your actual metrics and KPIs and list projects and initiatives in which you participated. Good luck on your opportunity! Atlanta, Georgia (555) 555-1234 jamesbryan@email.com linkedin.com/in/j-bryan. Remember to list any extra qualifications or memberships you hold, too, such as typing qualifications or administrative courses from the Institute of Administrative Managementor LCCI. In both cases, anticipating problems and nipping in the bud can save you countless headaches down the road, and allow you and your boss to focus on the important stuff. Facilitated 25 percent increased collections with automated email reminders. If you tend to fall into this trap, try time blocking your calendar. Pro-tip: EAs are expected to fix countless problems on the spot, and often that means helping your executive with their tech. Thank you for the additional resources included. If youre receiving some unfavorable feedback about your work, try to look at it as an opportunity to bring in a new idea or improve rather than seeing it as an attack. True, youll rarely have all the information you need. Please enable Strictly Necessary Cookies first so that we can save your preferences! We wish to read often and more frm you! Our brains just arent made to handle more than one complex task at a time. Its important to keep things in perspective and be able to laugh at yourself (and your boss) every once in a while. For the above-mentioned job duties we have listed several example performance goals that are appropriate for an Executive Assistant. Also, see the 18 Career Assessment Examples. So, Ive put together this in-depth CV writing guide, which includes an example executive assistant CV, to help you put forward an interview-winning application. Quick tip:Are you a graduate whos hoping to land your first executive assistant role? It should also show interpersonal soft skills that come in handy, such as communication or attention to detail. Have I reduced cost or increased revenue? Heres the thing. Tech Blog Put yourself in the other persons shoes. Guardian. Therefore, a strong background in management will make your resume stand out and shows you are a versatile and capable candidate. Heres another hat to add to the long list that the average EA has to wear personal IT professional. Have been involved in a team effort that produced a specific result? 2. Best Employee Engagement Software Platforms For High Performing Teams [HR Approved] You are so kind Lisa! Take the Quiz But if you truly want to catch the eye of a potential employer, youll need to learn how to write impactful accomplishment statements. Managed an IT budget of 27 million and a team of 290 IT professionals. Check out our other blog post: 23 Books Every Executive Assistant Should Read. Most hiring managers already have a firm grasp on the duties associated with varying roles anyway. The EA role is a fast-paced and constantly changing one, so you cant afford to waste precious seconds being unorganized. If youre entering the industry as a graduate, you should place more focus on this section, discussing relevant modules from your degree and the transferable skills you picked up. Be sure to include the company, job location, title, and start and end dates. Make clarity your new mantra, even if youre worried youre providing too much detail. Visualize your hypothetical actions and expand your thinking skills through. Its a simple 60-second online qualification process, and some businesses are reaping 7-figure awards. Good read. Reply to all emails within 1 business day, with exceptions for urgent and high priority matters. One of the most impressive EA feats Ive ever seen was a few years back at an LA tech company. Youve re-inspired me to stick with my challenging EA role. I enjoyed reading this and it didnt seem condescending or the opposite with tasks being unattainable. Together with the sales team, planned and organized territory sales completing monthly goals of 100 meetings. Identify the employee's positive and negative competencies based on statements from his/her supervisor as well as co-employees. Id definitely donate to this EAs are expected to dabble in things as wide and varied as project management, event planning, internal communications, and setting SMART goals so that it all (actually) gets done. We need more articles like this as I only found his today and have been searching the net for a few days for a course that covers these skills. Excellent article! Take a look at the, Career Search category within UMass Globals blog. Hungry for even more of the guidance, University of Massachusetts Globals Career Development Center, offers to its students? Really dig in. Company Swag Ideas Employees Really Want I could not really put into context all that I did it was a lot (internal communications, project management, event planning, stakeholder liaison, support for board of directors, etc.) Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. Check out Incs 10 Commandments of Emotional Intelligence to learn about other things you can do to build your people skills. But at the end of the day, the odds are that most decisions wont be life or death. Thanks, Amerilda! Exceeded retail sales goals by an average of 17% every quarter in 2016. Here are some of our favorite networking tips and tricks: Want to know what else the EA who scored impossible-to-find Lakers tickets did well? - Plan and execute office events such as social gatherings, company parties and so on. One of the surest ways to erode the trust between you and your boss is to be careless with sensitive info. Someone that understood the work of an EA and lays it out clearly and beautifully. How else can you get more done in the same amount of time? Examples of Personal Achievements may include charitable work, entrepreneurial success, good health, financial stability, and the pursuit of a college degree. Keep sharing more like this. I especially like the one about negotiation skills. Theres no doubt that you have an important job, as does the executive with whom you work so closely day in and day out. Highly recommend it! -Ashly P., Executive Assistant. And on the other side, we have many Executive Assistants adding security-related training to their skillset. The HR manager is charged with ensuring that all employee files are kept up-to-date and that those files maintain required employee information. Here are two good examples of what quantified resume bullet points should look like: When it comes to resume writing, it's always better to show than tell. Youll be the right-hand man or woman to senior staff, so employers will be looking for evidence of your hardworking, organised and proactive nature. This can get confusing when it comes to recognizing the difference between abilities, duties, strengths and accomplishments. Sometimes, different jobs will require synonyms of the same skills, so it is important to read the descriptions carefully. Corporate Gift Ideas Your Clients and Customers Will Love, 2022 SnackNation. simple 60-second online qualification process, Top Skills for Dedicated Executive Assistants, 5. The best thing to do is to own up to it. Key Accomplishments For Executive Assistant LoginAsk is here to help you access Key Accomplishments For Executive Assistant quickly and handle each specific case you encounter. Consider eliminating any experience or skills . What theyre looking to learn is how well you performed them. Very helpful and succinct. As an Executive Assistant, Id bet youve been called one of the above labels before. Customize each of these skills to the functions of the role you are applying for. Record them regularly, or even at the time, instead of having to remember everything at the eleventh hour. Taking the time to fully utilize these tools will help with your overall productivity and can assure your executive that you are prepared for any tool that comes across your path. Brief bullet points or sentences about what you accomplished during your time in the role should follow this information. Interested in accelerated bachelor's to master's option? By submitting this form, I agree that UMass Global may contact me about educational services by voice, pre-recorded message and/or text message using automated technology, at the phone number provided, including wireless numbers. Writing an executive assistant resume that recruiters notice does not have to be a complicated process. Below are some of the top executive assistant, View full results and optimize your resume. Pro-tip from The Assist: To create more time, simply stop doing things that dont deliver output commensurate with your time input. As outlined by the. of them dont make the first cut, youre probably seeking all the tips you can find on how to make your resume stand out. The numbers might seem significant, but if only 20 people out of a 500-person company actually took the survey, then the results might not tell a conclusive story after all. mentioning that you "won a ballet dance award" when you are applying for a Business Executive role) Tailor your attainments to the job you are applying for; Include the most recent events first as they take priority; You should now have a list of key achievements. Won X award/competition for Y consecutive years. It explains with simple words what the profession is about. Ill be checking those out. 6. I understand that my consent is not required to attend University of Massachusetts Global. A personal or an executive assistant knows confidential and private matters.
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